Packaging Process

We pride ourselves on shipping the best quality plants, at the best price and in the safest manner possible.

During the hot summer months, we give each plant a drink before we pack it to minimize heat stress. Our plants are wrapped in a layer of polyfill stuffing (the stuff that's in pillows!) and are then rolled carefully in newsprint.  We then put a small layer of biodegradable packing peanuts (run them under water to dispose of them!) at the bottom of the box.  We then gently place your plants in the shipping box and securely tape them to the box so they don't shift in transit.  Finally, we fill in the rest of the space with more biodegradable peanuts and then tape your box up and then hand it off to the shipping carrier.

During the winter we do not water plants before shipping (they don't need it!).  Your plant(s) may arrive with moist soil as they are grown in high humidity.  Shipping Insurance is available for purchase, please make sure you add it to your order if your temperature will dip below 50deg or above 90deg.  

We always recommend letting your new plant(s) acclimate to their new home for at least 4-6 weeks before repotting.  This greatly reduces shock and will help ensure that your plants thrive in their new environment.